Ordering

How do pre-orders work?

 A pre-order enables you to be the one of the first to receive an out of stock item as soon as it is in stock. Approximate due dates will be listed and updated via the product page, or via email if you have placed a pre-order. 

Please note that if your order includes one or more in-stock items as well as one or more pre-ordered items, the entire order will be placed on backorder until it can be fulfilled in full, as we are unable to do split shipments for single orders.  

How do I order items from different shows?

Orders for different shows must be placed separately. However, when it is possible to send all items in one parcel, we are happy to refund any excess postage you are charged. Simply send us a message via the CONTACT US form and let us know the orders numbers you would like to combine.